The AI Message Creation helps recruiters and hiring managers maintain a consistent tone while saving time - ideal for crafting outreach, interview invites, and follow-ups.
The AI Message Creation is embedded in the messaging view of each applicant profile. It helps you create well-structured, stage-appropriate messages with just a short prompt - no need to start from scratch.
You can use it to:
Generate outreach emails
Personalize interview invites
Write follow-up messages
Improve tone and structure for existing drafts
Configure AI Message Creation in Company Settings
To enable the AI Message Creation for your team:
Go to Settings > Company Settings > AI Assistant
Enable the toggle to activate AI Message Creation
Select which roles should have access (e.g. Admin, Recruiter, Hiring Manager)
Optionally customize what the AI should focus on learning
Click Save
đĄ Customize in AI Assistant settings what the AI should learn about your brand tone or communication style.
Generate and Send Personalized Feedback
Open an Application Card
Navigate to the Messages tab
Click Generate message next to the message field
Write your prompt
Write a short instruction, such as:
âInvite to first interview next weekâ
âFollow-up after interview, position still openâ
âReschedule interviewâ
Review the AI-generated message
Make edits if needed
Click Send or schedule the message for later
Common Issues
Issue | Solution |
AI Message Creation is not visible | Make sure the AI Message Creation setting is enabled under Settings > AI Assistant. |
Message doesnât match your tone | Edit freely or provide clearer prompt instructions (e.g. âMake it more formalâ or âUse friendly toneâ). You can also edit the tone instructions in AI Assistant settings. |
Wrong user roles have access | Check permissions under AI Assistant settings. You can assign access per role: Admin, Recruiter, Hiring Manager, etc. |