The system can send several automatic status update messages at various stages of the recruitment process. These messages help keep applicants and, if necessary, internal stakeholders informed about the progress of the application. Below are listed the most common messages and descriptions of when they are sent.
New Application
Content of the [SUMMARY] placeholder: This message is usually sent to the applicant as confirmation that their application has been received, and it contains a summary of the application details or other job-specific instructions.
Candidate requests application edit link: This message is sent automatically to the applicant when they have requested a link from the system to edit an application they have already submitted.
Applicant edits application: This message may notify the recruiter that the applicant has made changes or updates to an application they have already submitted.
Phone Interview
Phone interview confirmation: This message is sent to the applicant when the phone interview has been officially confirmed and its timing has been locked in.
Phone interview invitation: This message is sent to the applicant when they are invited to a phone interview and provides instructions on how to book a time or prepare for the interview.
Schedule another phone interview: This message is sent to the applicant if they are offered the opportunity to book a new phone interview slot, for example, due to a previous cancellation or rescheduling.
Cancel phone interview: This message is sent to the applicant when the phone interview is decided to be canceled entirely.
Cancel confirmed phone interview: This message is sent to the applicant when an already confirmed phone interview is canceled.
Online Interview
Online interview confirmation: This message is sent to the applicant when the online interview has been officially confirmed, and its timing and any links have been determined.
Online interview invitation: This message is sent to the applicant when they are invited to an online interview and provides instructions for the interview time.
Schedule another online interview: This message is sent to the applicant if they are offered the opportunity to book a new online interview slot, for example, due to a previous cancellation or rescheduling.
Cancel online interview: This message is sent to the applicant when the online interview is decided to be canceled entirely.
Cancel confirmed online interview: This message is sent to the applicant when an already confirmed online interview is canceled.
Face-to-face Interview
Cancel confirmed interview: This message is sent to the applicant when an already confirmed general interview (e.g., an in-person interview) is canceled.
Cancel offered interview: This message is sent to the applicant when an interview time offered to them is canceled before the applicant has had a chance to confirm it.
Interview confirmation: This message is sent to the applicant when the interview time has been officially confirmed, and it includes all necessary information for the interview.
Interview invitation: This message is sent to the applicant when they are invited to a general interview and instructed on how to book a time or prepare for the interview.
Reschedule confirmed interview: This message is sent to the applicant when an already confirmed interview time is moved to another date.
Reschedule offered interview: This message is sent to the applicant when an interview time offered to them is moved before they have had a chance to confirm it.
Schedule another interview: This message is sent to the applicant if they are offered the opportunity to book a new interview time, for example, due to rescheduling or a previous cancellation.
Group Interview
Cancel confirmed group interview: This message is sent to the applicant when an already confirmed group interview is canceled.
Cancel offered group interview: This message is sent to the applicant when a group interview time offered to them is canceled before the applicant has had a chance to confirm it.
Group interview confirmation: This message is sent to the applicant when the group interview has been officially confirmed and includes all necessary information.
Group interview invitation: This message is sent to the applicant when they are invited to a group interview and instructed on the related arrangements.
Reschedule confirmed group interview: This message is sent to the applicant when an already confirmed group interview time is moved.
Reschedule offered group interview: This message is sent to the applicant when a group interview time offered to them is moved before the applicant's confirmation.
Video Interview
Video interview invitation: This message is sent to the applicant when an already confirmed video interview is canceled.
Extend video interview deadline:
Talent Community
Talent Community invitation message: This message is sent to applicants who are invited to join the organization's Talent Community network for future recruitments.
Talent Community invitation message with feedback: This message is sent to applicants who are invited to the Talent Community, and the message often also includes feedback on their previous application.
Withdrawal
Applicant withdrawal from the process: This message is sent to the applicant as a notification that their application has been withdrawn or removed from the active recruitment process.
Other
Custom message: This option allows sending an individual message to an applicant in situations where a suitable ready-made message template is not available.