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How do I configure status updates?

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Written by TalentAdore CS Team
Updated over 2 months ago

With TalentAdore’s status updates it’s easy to communicate to candidates and keep them up-to-date about the recruitment processes. In this guide we explain how the status updates can be edited to fit your organization’s communication. By default, only admin users can manage status updates.

Go to "Company settings" and choose "Status updates". First you can adjust the settings regarding the automatic status updates. Read more about the automatic status updates here.

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In the “Your own custom messages” section you can review the custom messages in each language. With “Edit messages” you can create new custom status update messages in a selected language.

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From the “Status” drop-down, select which message you want to preview or edit. If you haven’t done any changes, you see the built-in system message in the “Preview status update” window on the right side of the page.

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You can do the following changes to the status updates:

  • edit the subject

  • upload an attachment

  • write the whole message yourself

If you write the whole message yourself, remember to use placeholders to make the message more personal. Please note that placeholders are case-sensitive, so use only capital letters. Also, don't forget to add your team’s name or the [SIGNATURE] placeholder at the end.

After editing the message, click outside the textarea to update the preview area, and you will see the result.

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After you are done, click “Save" and start editing a new message.

Please note that besides the system “Statuses”, you can also create your own status update messages with the “Custom message” status. This feature is handy when you need to, for example, send a mass message to candidates letting them know that the recruitment process is on hold, or in other similar situations.

You can also edit the “Content of the [SUMMARY] placeholder” message. [SUMMARY] placeholder is usually included in the “Application has just been submitted” message.

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