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How do I configure status updates?

In this guide we explain how the status updates can be edited to fit your organization’s communication.

Written by TalentAdore CS Team

With TalentAdore’s status updates it’s easy to communicate to candidates and keep them up-to-date about the recruitment processes.

By default, only admin users can manage status updates.

You can access Status Updates by selecting "Company settings" and then "Status Updates" from the left-hand settings menu. You can also directly click "Status Updates" from the quick menu, which will take you to the following view.

First, you can edit the settings for automatic status updates. Read more about the automatic status updates here.

In the "Your own custom messages" section, you can preview status updates in each language. Through the "Add custom template" button, you can create your own status updates for each different language.
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From the "Status" menu, you can first select which status update you wish to preview or edit. If you haven't made any modifications to the status updates, you will see the system's built-in status update in the "Preview status update" window. The message preview updates as you modify the status update, so you can utilize this to review the message content before saving.

You can do the following changes to the status updates:

  • edit the subject

  • upload an attachment

  • write the whole message yourself

If you decide to write the entire status update yourself again, remember to use placeholders in the message to make it more personalized for the applicant. Please note that placeholders should always be written in uppercase. You can view and copy placeholders directly from the "Placeholders that you can use" menu:

Also, don't forget to add your team’s name or the [SIGNATURE] placeholder at the end. Once you have made the desired modifications, you can click the preview to see the message format.

Once you are ready, press "Save" and you can move on to editing other messages.

Please note that in addition to the built-in "Statuses," you can write your own status updates by using the "custom messages" status. This functionality can be utilized in situations where you want to send a customized message to an applicant at any stage of the recruitment process.
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You can create as many "custom message" templates as you wish. These can therefore be utilized for many different purposes. You can select a "custom message" template from the application view under "Message" -> "Choose message template".

In Status Updates, you can also modify the "content of the [SUMMARY] placeholder" template. The [SUMMARY] placeholder is generally used for example in the "Thank you for your application" message.

Once you have modified the [SUMMARY] content, you can include it in other message templates.

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